PENGARUH KONSELING TENAGA KEFARMASIAN DALAM PELAYANAN, EDUKASI, DAN SWAMEDIKASI TERHADAP PASIEN DI APOTEK ASYA FARMA BANDUNGAN

n this modern era, pharmaceutical personnel are required to communicate well, because this is important in drug service to patients. Many patients lack understanding of drug use due to lack of communication. So, this research was conducted in order to increase the patient's knowledge of the proper and correct use of drugs so that they can do self-medication at home. The problem in this research is how to increase public awareness so that they want to ask questions and consult with pharmacists about the good use of drugs.The research method used in this research is a survey method. Survey research is applied to collect information and data about a population, using a relatively small sample. The form of research used in this journal is descriptive where the research procedure or problem solving is investigated with a description of the subject or object, and uses primary data collection techniques, namely the data collected by themselves.In this study, the results showed that there are still many people who have minimal knowledge about the proper and correct use of drugs and many people do not want to do counseling with pharmacists directly.Keywords: service, counseling, self-medication